Present

Chinwendu Moneke

Virtual Assistant | Executive Assistant | CRM Specialist | Customer Support

Helping businesses stay organized, productive, and focused on growth

[email protected]  |  +2348039437178

About Me

Hi, I'm Chinwendu Moneke, a proactive and detail-oriented Virtual Assistant with over 5 years of experience supporting CEOs, founders, entrepreneurs, and remote teams. I help businesses streamline operations, deliver exceptional customer experiences, and improve productivity through reliable administrative, customer support, and digital solutions.

Executive Support

Executive Assistance, Admin Support, Email & Calendar Management

Customer & CRM

Customer Support, CRM Management, Lead Generation

Digital Operations

Community Management, Content Creation, Digital Operations

Services I Provide

Reliable administrative support, customer service, and digital marketing solutions that help businesses stay organized and productive.

Administrative Support

  • Calendar Management
  • Email Management
  • Data Entry
  • Internet Research
  • Document Preparation

Customer Support

  • Email Support
  • Live Chat Support
  • CRM Management
  • Customer Follow-up

Digital Marketing

  • SEO Content Writing
  • SEO Blogging
  • Newsletter Creation
  • Social Media Management
  • Canva Designs

Core Skills

  • Attention to Detail
  • Organization
  • Time Management & Prioritization
  • Problem Solving
  • Critical Thinking
  • Strong Written & Verbal Communication


  • Emotional Intelligence
  • Adaptability
  • Client-Centric Mindset
  • Fast Learner
  • Discretion & Confidentiality

Tools & Technologies

Experienced with the tools modern businesses use every day to manage projects, communicate effectively, support customers, create content, and improve productivity.




My Work & Projects

Executive Assistance & Operations Support

Managed executive calendars, coordinated meetings across time zones, organized inboxes, handled follow-ups, and maintained smooth day-to-day business operations for busy executives and founders.

Key Responsibilities

  • Calendar & meeting coordination
  • Inbox management
  • Travel planning & Itineraries
  • Research and Data Entry

Tools Used

  • Google Calendar
  • Google search
  • Gmail
  • Google sheet


Links: https://docs.google.com/presentation/d/1XDI0-7Ob3qIRlvz33oNOJ63zmzC9tVn1YsmoPpDcVAo/edit?usp=sharing

Google Docs

Chinwendu Moneke - Research on Parks and Cities in California - 02/08/2024.

CRM Management & Lead Generation

Managed Salesforce CRM records, maintained accurate customer data, organized sales pipelines, generated qualified leads, and conducted targeted research to support business growth and sales operations.

CRM Management

Maintained Salesforce CRM records, supported automation workflows, and ensured accurate customer data and clear pipeline visibility.

Lead Generation & Data entry

Researched and qualified prospects using LinkedIn, Apollo, GetProspect, and Google Sheets to build accurate, high-quality lead lists for business development.

View Salesforce Portfolio: https://drive.google.com/file/d/1BaDXiaBwKh5yyBVG41gK2lS_nGfgiK1U/view?usp=sharing

Customer Success Support

Delivered responsive customer support through email, live chat, and community management while ensuring timely issue resolution and exceptional customer experiences. I also managed email newsletters and campaigns using Sender.net, Vonza, and Substack.

Support Channels

  • Email support & ticketing
  • Live chat assistance
  • Community management
  • Issue escalation & follow-up


Email Marketing

  • Newsletter creation & scheduling
  • Email Campaign management
  • Subscriber list growth

Tools: Sender.net, Vonza, Substack, Slack

Focused on delivering professional, timely, and customer-centric support that builds trust and long-term relationships.

Content Creation & Graphic Design

Published over 200 SEO-optimized blog articles and created engaging visual content for brands and communities, including social media graphics, marketing assets, and YouTube thumbnails.

Graphic Design

  • Business Flyers
  • Certificates & vent materials
  • Social Media Graphics
  • LinkedIn & YouTube Assets

Written Content

  • Blog Articles (200+)
  • Newsletter Copy
  • AI content & Storytelling
  • Marketing Copy
  • Community Posts


View Graphic Design Portfolio: https://drive.google.com/drive/folders/16Zkv2G58GU0H5k2-_ohfTmbkHGwdLarj?usp=sharing

View Published Blog Portfolio: https://docs.google.com/document/d/11Eoo-eQJq1-ea7rsO4DKTgldUwKlv9fKZe3WK_i_tYc/edit?usp=sharing

View AI Video Portfolio: https://vm.tiktok.com/ZGd9qg1gy/


My content combines creativity, strategy, and SEO best practices to help brands educate, engage, and grow their audience.

Testimonials & Certifications

Why Clients Choose Me

  • ✔ Detail-Oriented
  • ✔ Reliable & Consistent
  • ✔ Excellent Communicator
  • ✔ Fast Learner
  • ✔ Problem-Solver
  • ✔ Highly Organized
  • ✔ Confidential
  • ✔ Deadline-Driven
  • ✔ Tech-savvy
  • ✔ Proactive
  • ✔ Organized


Certifications

I continuously invest in learning to provide modern, efficient, and professional support to every client I work with.

Helping Busy Founders Stay Organized, Productive & Stress-Free

If you need a dependable Virtual Assistant, Executive Assistant, Customer Support Specialist, or CRM Specialist, I am ready to help you stay organized, productive, and focused on growth.

Let's discuss how I can help simplify your operations and free up your time.

Location

Available Remotely | GMT+1


Available for full-time, contract, and freelance remote opportunities

Made with